My husband & I were very impressed & happy with the service provided by Dora and Serene. They were quick & efficient to provide us with the various options to suit our needs & preference. With their great product knowledge and wide range & designs of locks, door pulls & knobs, we were able to very quickly decide on the model for recent our home renovation. We did not need to spend time travelling & searching different stores. It really makes a great difference when the Sales staff listens & understands their customers and not being pushy to close the sale. We will definitively recommend friends to your company for the good quality products & great service. Thank you!