Like the wide selection of quality and beautiful door knob of various kinds, nicely lay out in their showroom. Find their staff friendly and patiently answering all your inquiry and making recommendation, sincere in their serving and handle well without pressure sales. Like able to walk freely in their showroom, you can take time to view and consider your choice of selection till you are fully satisfy. Thankful of Ms. Dora who helps me finalized the order with good recommendation and explained clearly about the purchase, as well as good follow-up. And their installer Nathan who help installed the door knob did his best for the perfect alignment. Overall it is a good experience and very satisfied about the purchased, though delivery take slightly long than expected due to holiday season, it is worth waiting. For, the selected door knob truly beauty up the door as the heart desired. Highly recommend and thank you!